FAQs
Here are our most frequently asked questions broken into categories.
Attorney
Broker
Businesses & Organizations
Coverage & Plans - General
- What happens after I submit my enrollment?
- What if I prefer to talk to someone?
- What if I change jobs or move?
- What if I can’t log in to my portal?
- What if I’m not sure my issue is covered?
- What if I need an attorney fast?
- Are pre-existing legal matters covered?
- Can I choose my own attorney?
- Are there any deductibles or copays?
- What’s covered under my U.S. Legal Services plan?
CDL Defender Coverage
- What do I do when I need to use my CDL Defender plan?
- Why should I choose U.S. Legal Service??
- Who is covered?
- What if I get a ticket in another state?
- What if I drive for multiple companies or as an owner-operator?
- What if I get pulled over after hours?
- What if I have an accident or court date?
- What if I’m an employer who wants to cover our fleet?
- Will I have to appear in court?
- What else is covered?
- How does USL help me with my license and CSA scores?
Family Defender Coverage
- Will I be able to use my own attorney, if I wish?
- Who will my attorney be?
- Will there by any out of pocket fees charged to me when I use the plan?
- Will the plan cover me if I must go to court?
- Are there coverages for pre-existing legal matters?
- How can I use my services?
- Does the plan cover members of my family?
- What do I do when I need to use my Family Defender plan?
- What if I need help after hours?
- What if I move to another state?
- What if I already have an attorney?
Identity Defender Coverage
- Should I download the mobile app?
- What should I do if I receive an alert?
- Will there by any out of pocket fees charged to me when I use the Identity Defender plan?
- Are pre-existing identity theft matters covered?
- Do I have to provide my personal information in order to be covered?
- Who services the Identity Defender plan?
- What do I do when I need to use my Identity Defender plan?
- What happens after I submit my Identity Defender enrollment?
- Does the Identity Defender plan cover members of my family?